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Your 99pk account wallet connects to Rocket and Bank Transfer so you can move funds through the payment routes you already use on mobile. Every deposit and withdrawal action sits inside your account dashboard — open it to see the options, limits and status labels shown for your region.
Adding funds to your 99pk account balance starts at the deposit counter inside your signed-in dashboard. We support Rocket and Bank Transfer as the confirmed payment routes for Bangladesh. Once you select your preferred method, the account page shows the fields, reference details and any applicable limits relevant to your account.
Log in to your 99pk account and navigate to the banking or wallet section. Select the deposit option to see the payment methods available for your account.
Pick the payment route you want to use. The account page shows the fields and reference details specific to that method — follow exactly what is displayed there.
Type the deposit amount within the range shown on the screen. Complete the transfer on your Rocket app or through your bank, then submit the confirmation on the 99pk deposit page.
Once the payment is matched, your wallet balance updates. If there is a delay, note the Rocket transaction ID or bank reference number before reaching out to our support team.
Withdrawal requests go through the same account dashboard where you manage your balance. We process payouts via Rocket and Bank Transfer for eligible accounts in Bangladesh — the withdrawal section shows which routes are active for you at the time of the request. Before submitting, confirm that the wallet number or bank account details saved in your profile are current and match the account in your name.
From your signed-in account, go to the banking or wallet area and select the withdrawal option. Only the methods cleared for your account will appear.
Choose Rocket or Bank Transfer. Confirm that the wallet number or bank details on your profile are accurate before proceeding — this is what the payout is sent to.
Input the amount within the displayed range and submit the request. A reference number is shown on the confirmation screen — save it in case you need to check status later.
If the payout has not arrived and you have waited beyond the period shown at submission, contact support with the withdrawal reference and your Rocket number or bank account details.
Your 99pk account may prompt identity or wallet verification at certain stages — this is shown directly inside the account area, not communicated externally. We do not publish a fixed document list here because the fields and instructions displayed to you depend on the status of your account at the time. When a verification step appears, follow only what is shown on that screen.
Verification instructions appear inside your signed-in account area. Complete only the fields shown there — do not submit documents through any channel outside the account dashboard.
The name and number on your Rocket account or Bank Transfer details should match what is registered on your 99pk profile. Inconsistencies can trigger a hold on transactions.
Do not share your account password or verification details with anyone. Access the account only through the official 99pk domain to avoid phishing attempts that mimic the account area.
If a verification screen is unclear or you cannot complete a step, reach out to our support team directly from within the account. Do not attempt workarounds that bypass the displayed instructions.
We have confirmed two payment routes for Bangladesh accounts on 99pk: Rocket mobile wallet and Bank Transfer. Both are accessible through the banking section of your signed-in account. The deposit and withdrawal screens show the specific fields, reference numbers and limits that apply to your account at the time you make a request. Availability is subject to your account status and local eligibility.
Rocket mobile wallet is a confirmed deposit and withdrawal route on 99pk. Use the Rocket number registered to your account for both inbound and outbound transfers.
Bank Transfer allows you to move funds between your bank account and your 99pk wallet balance. Follow the banking details shown in the account deposit screen exactly.
Every deposit and withdrawal you complete through Rocket or Bank Transfer generates a reference on both sides — one in your Rocket app or bank statement and one in the transaction history inside your 99pk account. Keeping these two records in sync is the quickest way to resolve any discrepancy without waiting for a support response.
Every Rocket transfer generates a transaction ID in the app. Bank transfers produce a payment reference from your bank. Keep both — they are the match keys when reconciling with your 99pk account history.
The account history uses three status labels: pending means the transaction is being matched, confirmed means it is applied to your balance, and flagged means the support team needs to review it.
Open the transaction history tab in your signed-in account first. Many status questions are answered there without needing to raise a support request, saving you time on straightforward lookups.
Screenshot your Rocket confirmation or bank statement alongside the 99pk transaction entry showing the same amount and date. This paired evidence is what resolves discrepancies when you contact our support team.
Protecting your account and your payment details is a shared responsibility between you and the platform. Our end maintains the account infrastructure and published support path; your end controls access and the wallet details you register. A few consistent habits make a measurable difference: always access the account through the 99pk domain, verify that the URL is correct before entering credentials, and never share your login details in response to a message claiming to be from support.
Before entering your credentials, confirm the address bar shows 99pk. Phishing pages copy the look of the account login — the domain is the one detail they cannot replicate exactly. Make this a habit on mobile.
The Rocket number or bank account registered on your 99pk profile should be in your own name. Payouts are sent only to the details on record — a mismatch delays withdrawals and can trigger an account review.
If your account requests identity confirmation, complete the steps shown inside the account dashboard only. We do not collect verification documents through WhatsApp, email links or third-party forms.
Our support route is accessible from the signed-in account area. Use it to report an unrecognised transaction, a stuck withdrawal or a verification step that is not loading correctly on your device.
The questions below cover the situations we hear about most from members managing their account wallet — from choosing a payment route to following up on a transaction that has not updated. If your question is not answered here, the support route in your account dashboard is the next step.
Rocket mobile wallet and Bank Transfer are the confirmed deposit routes for Bangladesh accounts. Open your account's deposit section to see which methods are active and the fields you need to complete for each one.
Go to the banking section of your signed-in account, select withdrawal, and choose Rocket or Bank Transfer. Confirm your registered payout details are current, enter the amount shown as available, and submit. Save the reference number displayed after submission.
First check the transaction history tab in your account — the status label tells you if it is pending or flagged. If it remains unmatched, contact support with the Rocket transaction ID or bank payment reference. Do not send a second transfer before speaking with the team.
Account verification steps are shown when your profile requires additional confirmation — this can relate to wallet ownership or identity matching. Follow only the instructions displayed inside your account area and complete the fields shown there to move forward.
Yes. The name on your Rocket account and your 99pk profile should be consistent. A mismatch between registered details and the payout destination is a common reason withdrawals are held for review before being processed.
Save the Rocket transaction ID shown in your app after the transfer completes. Pair it with the entry in your 99pk account history showing the same amount and date. This two-record pairing is what our support team uses to resolve any discrepancy quickly.